Sunflower-Friendly Airport
Ireland West Airport prides itself in making their passenger’s journey through the airport as easy as possible. We understand that passengers travelling with a disability or additional needs may need some extra support from our staff while travelling through the airport. The Hidden Disabilities Sunflower allows our staff to recognise passengers with any disability – whether visible or invisible.
What is the Hidden Disabilities Sunflower?
The Hidden Disabilities Sunflower is a globally-recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities. The initiative allows individuals to voluntarily share that they have a disability or condition that may not be immediately apparent, by wearing or displaying a Sunflower. Passengers can choose to wear the Sunflower Lanyard on their journey through the airport to discreetly let others know they have a hidden disability.
Travelling through the airport
Passengers travelling with a hidden disability can choose to wear a Sunflower Lanyard. If you do not have your own lanyard you can pick one up from our Customer Information desk in the main terminal free of charge before they travel through the airport.
Our airport staff are trained to recognise that passengers wearing the Sunflower Lanyard may need a helping hand, understanding, or more time while travelling through the airport.
Frequently Asked Questions
What is a Hidden Disability?
While some may experience a disability that is visible, many people have a non-visible disability that is not immediately apparent to others. These can be temporary, situational or permanent. They can be neurological, cognitive and neurodevelopmental as well as physical, visual, auditory and including sensory and processing difficulties.
Can I use my Hidden Disabilities Sunflower Lanyard at the airport?
Yes, our airport staff are trained to recognise passengers wearing the Sunflower Lanyard may need support during their journey.
How do I get a Hidden Disabilities Sunflower Lanyard?
If you do not have a lanyard, passengers can pick one up free of charge from our Customer Information desk in the main terminal before they proceed with their journey.
Is there a Changing Places facility at Ireland West Airport?
Yes, Ireland West Airport has a Changing Places facility located in the main terminal beside the arrivals hall. This facility is larger than a standard accessible toilet and includes features like a height-adjustable changing bench and a hoisting system to assist people with disabilities and their carers.
Is there a quiet space I can use while I wait?
Yes. Ask any member of staff and we’ll guide you to a quieter seating area.